Costs associated with delivering customer care are skyrocketing. Costs negatively impact the utility bottom line and leave the customer always wanting more. FixedLinx empowers the utility to forge best-in-class customer relationships through a highly interactive architecture and fresh streaming high resolution consumption data and alerts.
•
Provide web-enabled consumption information to end users for enhanced ownership of conservation efforts, reducing unexpected surges in monthly utility bill, and insight into actual consumption habits.
•
Provide value added services like text message (SMS) leak alerts.
•
FixedLinx provides the frame work for working with your customers to provide superior customer satisfaction.
